Citizen Access Portal
Provide applicants a 24/7, one-stop shop for the information related to their projects — all without having to call or come into the office to get the information.
Intuitive Online Submittals
Pay Fees Online
Complete Project Management
FEATURES
Big Picture Project Management
Keep track of your individual and company submittals and track big picture information like project status and review times.
Get at-a-glance information for all of your submittals in one location.
Resubmit and respond to comments in real-time.
Track Company-Wide Submittals.
CITIZEN ACCESS
Additional Features
Automated Notifications
Pay Fees Online
Organized Comments
Smart Applications
DON’T TAKE OUR WORD FOR IT
Hear What Our Clients Are Saying
“The City was able to reduce operating costs both internally and externally for our customers by implementing digital plan review processes that decreased review cycle times and eliminated manual data entry in multiple systems used for permitting and property records.”
Lee
IT Manager
“Everything you need is just a few clicks away. They system is very user friendly and self-explanatory.”
Tim
Commercial Plans Examiner
“(GeoCivix) helps us coordinate directly with external review agencies in a timely and efficient manner. We use the email function to grant immediate access to the plans and allow their comments to be seen by all reviewing parties.”
Lauren
Senior Planner
“I have yet to find a user who isn’t actively trying to convert other jurisdiction in their area to use (GeoCivix) as well.”
Kathryn
Long Range Planner
“Staff was extremely accessible and helpful in implementing the software ahead of schedule and helped us respond to the challenges of an unforeseen public health crisis. And because of its flexibility and usability, staff has been able to create and adjust new applications on its own with ease and respond to the changing demands of online permitting and reviewing.”
Mike
Deputy Director of Community Development
“It’s refreshing working with an organization that actually understands what it is that we do.”
Micah
Planning Director
“The more I learn how to use GeoCivix the more annoyed I get using our current system.”
John
Fire Plans Reviewer
“Using (GeoCivix) has greatly enhanced our productivity and collaboration on projects, and the system has been well received by staff and design professionals. We could not be happier with the ease and functionality of the system and the superior customer service we receive from (GeoCivix) staff.”
Jean
Development Services Supervisor
FAQ
Frequently Asked Questions
How long does implementation take?
The implementation timeline heavily depends on several factors including quantity/complexity of the applications as well as availability of internal subject matter experts. We typically quote a standard implementation timeline at 6 months but frequently have the first live application(s) available for use in as little as 6 weeks while we build out the rest of the system.
Implementation timelines are set during the project scoping session and are subject to change in the event that clients aren’t able to respond to questions or provide the required documents in a timely maner.
Is GeoCivix Cloud Hosted or On-Prem Hosted?
GeoCivix is only available as a cloud hosted solution. Because we host the application within the robust AWS infrastructure, we’re able provide our clients with unmatched redundancy, availability, and system performance at an extremely competitive price.
We’re also able to launch new clients faster, provide better quality assurance, and keep everyone on the most secure and up to date version of the application at no extra cost.
What support options do you offer?
GeoCivix is known for our commitment to providing superior customer service. All systems come with unlimited technical support for all users including applicants. We offer a variety of convient support options including:
- Phone Support
- Email/Ticket Support
- Knowledgebase
- Contextual on screen help
Does GeoCivix Integrate with Other Systems?
Yes! GeoCivix is built with an open architecture and encourages both standard as well as custom integrations whenever the need arises.
For those who are looking for more control over their own custom integrations we also offer API & Webhook functionality.
Standard Integrations & Connectors:
- ESRI ArcGIS
- RokMaps
- Microsoft Active (ADFS)
- Azure AD
- Authorize.net
- Point & Pay
- Paymentus
- PayPal
- NIC Colorado
- Payeezy
- Clover
- ScheduleOnce
- Bluebeam Revu
- Infor IPS / Hansen
- Cityworks
- FireRMS
- FireWorks
- Laserfiche Document Archival
- OnBase Document Archival
- Microsoft SSRS
- Crystal Reports
Is GeoCivix Affordable?
Yes, GeoCivix is very affordable and we have options that fit just about every budget. Some agencies enjoy the luxury of a sizable budget and prefer to have all of the bells and whistles along with professional configuration.
Other agencies that are smaller in size and have budget restrictions are usually more receptive to getting started with just a few user licenses, actively participating in the configuration process, and building as they go. Smaller systems that fall into this second category can be had for under $25,000 for the first year and about half of that for recurring years. Larger systems with full professional configuration, data migration, and integrations can easily run into six figures for configuration and about half of that for recurring years.
Contact us today to discuss your challenges and goals, and we’ll put together a pricing proposal that fits your needs.
TAKE ACTION
Ready to Learn More?
Take the first step now by scheduling a short call with a knowledgable team member. We’ll chat about your unique goals and objectives and offer our experienced advice on how to best achieve them.