Citizen Access Portal

Provide applicants a 24/7, one-stop shop for the information related to their projects — all without having to call or come into the office to get the information.

Intuitive Online Submittals

Pay Fees Online

Complete Project Management

FEATURES

Big Picture Project Management

Keep track of your individual and company submittals and track big picture information like project status and review times.

Get at-a-glance information for all of your submittals in one location.

Resubmit and respond to comments in real-time.

Track Company-Wide Submittals.

CITIZEN ACCESS

Additional Features

Automated Notifications

Pay Fees Online

Organized Comments

Smart Applications

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FAQ

Frequently Asked Questions

How long does implementation take?

The implementation timeline heavily depends on several factors including quantity/complexity of the applications as well as availability of internal subject matter experts. We typically quote a standard implementation timeline at 6 months but frequently have the first live application(s) available for use in as little as 6 weeks while we build out the rest of the system.

Implementation timelines are set during the project scoping session and are subject to change in the event that clients aren’t able to respond to questions or provide the required documents in a timely maner.

Is GeoCivix Cloud Hosted or On-Prem Hosted?

GeoCivix is only available as a cloud hosted solution. Because we host the application within the robust AWS infrastructure, we’re able provide our clients with unmatched redundancy, availability, and system performance at an extremely competitive price.

We’re also able to launch new clients faster, provide better quality assurance, and keep everyone on the most secure and up to date version of the application at no extra cost.

What support options do you offer?

GeoCivix is known for our commitment to providing superior customer service. All systems come with unlimited technical support for all users including applicants. We offer a variety of convient support options including:

  • Phone Support
  • Email/Ticket Support
  • Knowledgebase
  • Contextual on screen help

Does GeoCivix Integrate with Other Systems?

Yes! GeoCivix is built with an open architecture and encourages both standard as well as custom integrations whenever the need arises.

For those who are looking for more control over their own custom integrations we also offer API & Webhook functionality.

Standard Integrations & Connectors:

  • ESRI ArcGIS
  • RokMaps
  • Microsoft Active (ADFS)
  • Azure AD
  • Authorize.net
  • Point & Pay
  • Paymentus
  • PayPal
  • NIC Colorado
  • Payeezy
  • Clover
  • ScheduleOnce
  • Bluebeam Revu
  • Infor IPS / Hansen
  • Cityworks
  • FireRMS
  • FireWorks
  • Laserfiche Document Archival
  • OnBase Document Archival
  • Microsoft SSRS
  • Crystal Reports

Is GeoCivix Affordable?

Yes, GeoCivix is very affordable and we have options that fit just about every budget. Some agencies enjoy the luxury of a sizable budget and prefer to have all of the bells and whistles along with professional configuration.

Other agencies that are smaller in size and have budget restrictions are usually more receptive to getting started with just a few user licenses, actively participating in the configuration process, and building as they go. Smaller systems that fall into this second category can be had for under $25,000 for the first year and about half of that for recurring years. Larger systems with full professional configuration, data migration, and integrations can easily run into six figures for configuration and about half of that for recurring years.

Contact us today to discuss your challenges and goals, and we’ll put together a pricing proposal that fits your needs.

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Ready to Learn More?

Take the first step now by scheduling a short call with a knowledgable team member. We’ll chat about your unique goals and objectives and offer our experienced advice on how to best achieve them.